Information and Rules
- Check-in from h. 12:00 a.m. - Check-out within h. 11:00 a.m
- Breakfast h. 7:00 a.m. to 10:00 a.m.
- Pets Are Welcome
- Free Luggage Storage
- No smoking in the Rooms
- Parking: for safety reasons it’s compulsory to leave the key at the reception
TERMS OF RESERVATION
The security of your data is very important to us.
No cash in advance, except for rooms sold in the offer “Prepaid / Not Refundable”.
Terms of Cancellation and No Show below provided are valid only for reservations made directly to Hotel Boccascena.
It is possible to delete the reserved rooms, without penalty, up to 24 hours before the date of arrival included.
For cancellations after this deadline no penalty will apply if the rooms will be rented to other customers, otherwise will be charged, on the credit card given as guarantee, the amount agreed for the first night for each deleted room.
No Show (when Guest does not cancel and fails to appear at the hotel):
In case of No Show will be charge the amount of first night for each room reserved.
The hotel reserves the right to pre-authorize credit cards prior to arrival.
Pre-authorization guarantees us the temporary availability of the required amount to ensure that the credit card is valid.
NO AMOUNT IS CASHED. PRE-AUTHORIZATION EXPIRES AUTOMATICALLY AFTER 20 DAYS FROM THE DATE OF APPLICATION AND THE AMOUNT IS RELEASED. In case of preauthorization with negative result the customer will be notified and the reservation will be CANCELLED. In this case the hotel will have no obligation to the customer.
If, for our error or supervening cause, we are unable to fulfill the terms of a confirmed and guaranteed reservation, it will be our obligation to provide customers an alternative accommodation that meets the same quality and same price agreed with us. The lack of acceptance by the customer of the alternative offered accommodation, frees Hotel Boccascena from any obligation.
Only for Bad Clients:
To guest who for misuse, negligence and carelessness causes harm to the structure, its equipment or objects in use, will be charged the amount needed for repairs, replacements and cleaning of the case.
For subtraction will proceed according to law. Who does not respect the prohibition of smoking in the room – that always kindly invite to respect – will be charged a penalty of 100, 00 € for cleaning and room inaccessibility.